Elements and Performance Criteria
- Work with other businesses to maximise their success.
- Detail the role of business-to-business relationships in market success.
- Analyse business opportunities for other businesses.
- Develop strategies for building business partnerships in line with standard organisational policies and procedures.
- Measure and report benefits of business relationship to customers and potential customers.
- Prepare merchandise plans for other businesses to enhance brand and product sales.
- Develop management systems that support business relationships.
- Confirm potential to build mutual benefits in short-term and long-term relationships.
- Implement opportunities for parallel planning between the organisation and the customer’s business.
- Construct systems that support relationships with business customers to offer an integrated service that promotes mutual benefit.
- Consider specific needs of business partners when constructing business plans.
- Secure opportunities to build business partnerships in line with standard organisational policies and procedures.
- Provide forecast information to other businesses.
- Improve business and customer outcomes.
- Report and promote a focus on business customers and end consumers through internal management systems and practices.
- Establish and use quality assurance and compliance procedures to qualify and quantify business customer needs.
- Use judgement to guide the standards of quality required to meet business customer service needs and expectations.
- Anticipate future business customer needs and factor into management activities.
- Expand business relationships.
- Scan external environment to determine likely trends and changes affecting business relationships and management systems.
- Evaluate competitor activities and determine significant impact on business relationships.
- Evaluate information on forecasts and competitor activities likely to affect business relationships.
- Devise actions in response to significant changes that affect business relationships and management systems in line with organisational policies and procedures.